Child Safety Policy
1.1. Raga Consulting Pty Ltd (ACN: 600 733 462) (“We” or “Our” or “Us”) is the owner of the website known as www.creativkits.com.au and all applications and other interactive services offered thereon (together the “Service”).
1.2. We are committed to ensuring that children are safe, respected and empowered and recognize that We and our staff, volunteers and contractors (the “Personnel”) share responsibility in promoting the wellbeing and safety of children.
1.3. This Child Safety Policy (the “Policy”) reflects Our commitment to providing a safe environment for users of Our Service, who we acknowledge are primarily children, and sets out how Personnel should and shouldn’t behave with children who use and access the Service.
2. Our commitment
2.1. The online nature of the Service renders it impossible for Us to guarantee the safety of all children accessing and using our Service.
2.2. Notwithstanding clause 2.1, We are committed to promoting child safety, working with parents and guardians of children accessing and using the Service to encourage and promote cyber-safe behaviors and, to the best of our endeavors, ensuring the safety and best interests of children who access and use the Service.
2.3. In accordance with clause 2.2, Our resolve to ensuring child safety is illustrated by the following:
a) In providing the Service, We seek to take into consideration children of cultural and linguistic diversity and those with disabilities;
b) We are committed to the continuous improvement of procedures and systems that promote safety and that provides a safe environment for users;
c) We take a zero tolerance to child abuse of any form whatsoever;
d) We rigorously screen all Personnel, in accordance with the National and State Police Checks and the Working with Children Check, so as to ensure that all Personnel are fit and proper to work with, whether directly or indirectly, children; and
e) We make clear to Personnel the importance of child safety and procure their understanding of the terms contained herein and as contained in other such policies.
3. Obligations of Personnel
3.1. In providing the Service on Our behalf, Personnel understand and agree to the following:
a) Actively contribute to keeping children safe, respected and empowered and promoting child safety;
b) Recognise both the strengths and vulnerabilities of children;
c) Engage in respectful language;
d) Communicate with children, both in writing and verbally, in an easy to understand manner;
e) Enable children to utilize their preferred method of communication;
f) Encourage children to have reasonable input into decisions that affect them;
g) Gain consent from children to participate in the Service, and their parents or guardians;
h) Inform children of their rights and responsibilities in accessing and using the Service and provide them with information about how to give feedback or make a complaint;
i) Respectfully and sensitively listen to children and never dismiss or belittle comments they make or concerns they express;
j) Record and act on all concerns, reports and complaints of abuse made by children;
k) Recognize that culture is an essential part of every individual’s identity;
l) Respect that Indigenous children have the right to be immersed in their culture, including kin, community and cultural practices;
m) Understand that children with a disability are more vulnerable to harm and abuse due to social isolation and communication difficulties;
n) Inform a superior in the event that, by reason of family, social or community life, a Personnel spends time with a child to whom the Service is provided;
o) Inform a superior in the event a Personnel has a pre-existing relationship with a child to whom the Service is provided; and
p) Inform a superior in the event that a Personnel commences a relationship with a fellow Personnel over the age of 18 who the aforementioned Personnel supervises.
4. Prohibitions of Personnel
4.1. In providing the Service on Our behalf, Personnel understand and agree to refrain from the following:
a) Engaging in:
i. any abuse whatsoever of children, whether physically, emotionally, psychologically or sexually;
ii. a physical and/or sexual relationship with a child who is a participant in the Service;
iii. a sexual relationship with a child who was, but is no longer, a participant in the Service; or
iv. a sexual relationship with a fellow Personnel under the age of 18.
b) Establishing a ‘special relationship’ with a child to whom the Service is provided, which effectively creates a perception of favouritism;
c) Initiating a sexual relationship with a child to whom the Service is provided, such as offering gifts, being overly familiar, hugging or kissing;
d) Having face-to-face or social media contact with a child to whom the Service is provided, outside of the confines of the Service;
i. sexualized, violent, humiliating or degrading language;
ii. any form of information communication technology to exploit, harass or degrade children or accessing any material that exploits or degrades children; and
f) Discriminating against children because of cultural background, religion, sexual orientation or disability; or
g) Ignoring or disregarding any suspected or disclosed concerns, reports or complaints of child abuse.
5. Expected Conduct
5.1. Personnel are at all times expected to comply with all state, territory and national laws. In particular, Personnel must not:
a) Abuse children, either physically, emotionally, psychologically or sexually; and
b) Use any form of information communication technology to exploit, harass or degrade children or access any material that exploits or degrades children.
6. Varying The Policy
6.1. We expressly reserve the right to vary this Policy from time to time, at our sole and absolute discretion, but will take reasonable steps to notify Personnel of any significant changes to the policy before those changes take effect.
7. Complaints procedure
7.1. If a Personnel considers that We or a fellow Personnel is in breach of any of the terms and conditions specified in this Policy, please contact the Child Safety Officer, whose details are specified below.
7.2. We take complaints concerning any actual or potential breach of this Policy very seriously. Any such complaint will be the subject of a comprehensive internal review and investigation and, in accordance with Our legal obligations, referred to Victoria Police and/or the Australian Federal Police.
8. Child Safety Officer
All queries and complaints should be directed to the Child Safety Officer:
PO Box 531 Heathmont VIC 3135
|0437 752 280